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6,235 Posts
Hi,
If any of you saw my post Friday, I bought a 6 month old RNS-E to replace the BNS 5.0 in my 2011 TTS roadster. My car has a standard system i.e. no Bose
It was all pre configured for me and everything worked apart from the fact there was no sound in any function. I spent Friday afternoon and most of Saturday communicating with an independent Audi/VW SatNav installer all to no avail.
Not wishing to be beaten, yesterday morning I got up early and drove 250 miles to his house as we assumed there may be a problem with the unit.
To cut a long story short there wasn't. We tried 3 more new RNS-E units, a previous version of the RNS-E and a new unit for the A3. All the same problem - no sound. The guy has VCDS and does this for a living. He has never seen this problem before. He checked on all the technical sites to which he has access and there was no additional information. He phoned 2 other installers he knows and everything they suggested he had already tried.
In the end, after a whole morning at it he had to admit defeat and I had an unhappy long 250 mile drive home in terrible rain at times apart from about 50 miles of sunshine when I could have the roof down which did cheer me up a bit.
Not being one to be beaten, there must be someone who knows a fix?
If any of you saw my post Friday, I bought a 6 month old RNS-E to replace the BNS 5.0 in my 2011 TTS roadster. My car has a standard system i.e. no Bose
It was all pre configured for me and everything worked apart from the fact there was no sound in any function. I spent Friday afternoon and most of Saturday communicating with an independent Audi/VW SatNav installer all to no avail.
Not wishing to be beaten, yesterday morning I got up early and drove 250 miles to his house as we assumed there may be a problem with the unit.
To cut a long story short there wasn't. We tried 3 more new RNS-E units, a previous version of the RNS-E and a new unit for the A3. All the same problem - no sound. The guy has VCDS and does this for a living. He has never seen this problem before. He checked on all the technical sites to which he has access and there was no additional information. He phoned 2 other installers he knows and everything they suggested he had already tried.
In the end, after a whole morning at it he had to admit defeat and I had an unhappy long 250 mile drive home in terrible rain at times apart from about 50 miles of sunshine when I could have the roof down which did cheer me up a bit.
Not being one to be beaten, there must be someone who knows a fix?