[spenone]

SO LAST FRIDAY I COLLECTED MY BELOVED AUDI TT S-LINE.. LONG BEHOLD I THOUGHT MY IPOD/IPHONE CONNECTIVITY WAS UP.. AS IT ISNT PLAYING THROUGH THE SPEAKERS IN THE RIGHT HAND SIDE OF MY CAR. I TURNED ALL SETTING INCLUDING BALANCE TO THE RIGHT AND SILENCE...

DEFINATELY THE IPHONE CONNECTIVITY AS THE AUXILLARY CABLE INPUT AND THE RADIO ALL PLAY THROUGH ALL THE SPEAKERS.. CONTACTED AUDI DEALERSHIP THEY SAID BRING IT IN 9AM TOMORROW.. SO I DID..
A PROFESSIONAL LOOKED AT IT QUESTIONED THE WOMAN WHO SOLD IT ME INFRONT OF ME WHILST TRYING TO DIAGNOSE THE PROBLEM..

"THIS ISNT THE IPHONE CABLE WE USE IS IT?"
"YES SHE REPLIED"

"NO NO THIS CABLE IS A OLD ONE. WE SHOULDNT BE INSTALLING THESE ANYMORE'

:evil: THIS IS WHERE I SAW RED *AS THE WOMAN WHO SOLD ME THE CAR LOOKED AT ME IN HORROR*

SO... ITS BEEN ONE WEEK AND ITS BOOKED BACK IN TO HAVE A REWIRE FOR THE IPHONE CONNECTIVITY FRIDAY MORNING THEY SAID THEY WILL GIVE ME A COURTESY CAR FOR 3 HOURS THEY HAVE CLAIMED IT WILL TAKE...

WHATS DO I DO APART FROM RUN THE COURTESY CAR INTO THE F%&KING GROUND?

A) ASK FOR A FULL VALET AFTER INSTALLATION
B) ASK FOR SOME ALLOY CLEANER KIT OR SOMETHING AROUND THEM LINES FOR MY TROUBLE
C) SPEAK TO MANAGING DIRECTOR ABOUT HOW THIS SHOULD OF BEEN CHECKED BEFORE SALE - HAVE JUST THIS MORNING RECIEVED A LETTER FROM AUDI "AFTERCARE" SAYING: PLEASE DO NOT HESITTATE TO CONTACT ME FACE TO FACE OR CALL ME IF YOU HAVE ANY ISSUES?!
YOURS SINCERELY .. MANAGING DIRECTOR..

ADVICE PLEASE PEOPLE XXX LOVE THIS FORUM YOU ARE ALL BRILLIANT

 

[the minty1]

No big deal. Chill. This is not the end of the world. Its not as if the side of the car is damaged. You'll get your car back and you'll be out enjoying it in no time.

Writing in caps also makes your post difficult to read.

 

[igotone]

Yeah.. Not really a big deal -these things happen and this one is pretty minor and is getting sorted .Not worth getting stressed over. :wink:

 

[wja96]

I agree that it shouldn't happen, but you do seem to be taking it quite hard. Maybe you could just let this one slide?

 

[phope]

A) Ask for a full valet after installation

That's the last thing you would ever want - you'll probably end up with more swirls and marks from an uninterested monkey who's been told to give it a wipe with a dirty rag :lol:

 

[Nyxx]

Do you need to use cap lock to talk it's like everything you say is shouting?

Chill

 

[BigAardvaark]

Sorry, no idea what you're on about, with the caps lock I lost interest after about 3 words......

 

[easty]

YEAH, I STRUGGLE TO READ THINGS WITH THE CAPS LOCK FIRMLY STUCK ON !

 

[minttt]

LAAAAAAAAHHHH LAAAAAAH LAAAAAAAAH LAA LAAAAA!!!!!
(Caps lock slagging)

Yes, well I know the feeling.
It's like this ... you're the one who's thought it all out carefully ... reviewed options/alternatives in detail and eventually made the big call to place an order ... but then the problem begins.. you expect the dealer to appreciate this .. and to take every appropriate care, and pay attention to order details... Problem is that much as Audi might like us to believe, for most of their staff/salespeople they're just selling the brand, and the details that you or I care about are very much secondary to the sale... with the complexity of options/combinations these days it can get messy ...

Sounds like you're not too badly affected ... if they fix it quick and apologise then I'd let it go and enjoy the car!! ... (presume you're happy with the rest of it!!)

 

[Toshiba]

I've heard of a similar problem before with AMI
Was this a new build with RNSe/AMI, in or are we talking about the iPod connector with a basic radio?

 

[Lizibee]

SO LAST FRIDAY I COLLECTED MY BELOVED AUDI TT S-LINE.. LONG BEHOLD I THOUGHT MY IPOD/IPHONE CONNECTIVITY WAS UP.. AS IT ISNT PLAYING THROUGH THE SPEAKERS IN THE RIGHT HAND SIDE OF MY CAR. I TURNED ALL SETTING INCLUDING BALANCE TO THE RIGHT AND SILENCE...

DEFINATELY THE IPHONE CONNECTIVITY AS THE AUXILLARY CABLE INPUT AND THE RADIO ALL PLAY THROUGH ALL THE SPEAKERS.. CONTACTED AUDI DEALERSHIP THEY SAID BRING IT IN 9AM TOMORROW.. SO I DID..
A PROFESSIONAL LOOKED AT IT QUESTIONED THE WOMAN WHO SOLD IT ME INFRONT OF ME WHILST TRYING TO DIAGNOSE THE PROBLEM..

"THIS ISNT THE IPHONE CABLE WE USE IS IT?"
"YES SHE REPLIED"

"NO NO THIS CABLE IS A OLD ONE. WE SHOULDNT BE INSTALLING THESE ANYMORE'

:evil: THIS IS WHERE I SAW RED *AS THE WOMAN WHO SOLD ME THE CAR LOOKED AT ME IN HORROR*

SO... ITS BEEN ONE WEEK AND ITS BOOKED BACK IN TO HAVE A REWIRE FOR THE IPHONE CONNECTIVITY FRIDAY MORNING THEY SAID THEY WILL GIVE ME A COURTESY CAR FOR 3 HOURS THEY HAVE CLAIMED IT WILL TAKE...

WHATS DO I DO APART FROM RUN THE COURTESY CAR INTO THE F%&KING GROUND?

A) ASK FOR A FULL VALET AFTER INSTALLATION
B) ASK FOR SOME ALLOY CLEANER KIT OR SOMETHING AROUND THEM LINES FOR MY TROUBLE
C) SPEAK TO MANAGING DIRECTOR ABOUT HOW THIS SHOULD OF BEEN CHECKED BEFORE SALE - HAVE JUST THIS MORNING RECIEVED A LETTER FROM AUDI "AFTERCARE" SAYING: PLEASE DO NOT HESITTATE TO CONTACT ME FACE TO FACE OR CALL ME IF YOU HAVE ANY ISSUES?!
YOURS SINCERELY .. MANAGING DIRECTOR..

ADVICE PLEASE PEOPLE XXX LOVE THIS FORUM YOU ARE ALL BRILLIANT

Nice of you to finally pop back after asking for our advice last time then sodding off with no update after we'd all tried to help, oops sorry should I say after NOT VISITING FOR A WHILE :lol: :lol:

 

[RockKramer]

Lizzie, boom!!! :lol: That's like one of those tellings off from your mother... You just take it and shut up :wink:

 

[Lizibee]

Lizzie, boom!!! :lol: That's like one of those tellings off from your mother... You just take it and shut up :wink:

Well I couldnt resist, he got my goat as we were all concerned then boom, bugger all, and I'm sure if he can afford a TT at that age (I'm sure I've read somewhere that he's late teens / early twenties, apologies if I'm incorrect?) then he'd surely have a smart phone with internet to be able to drop a wee update to us after collecting it, rant over sorry

Lizi x
Using Taptalk

 

[wja96]

I've heard of a similar problem before with AMI
Was this a new build with RNSe/AMI, in or are we talking about the iPod connector with a basic radio?

There were some photographs posted in another thread and while it's hard to see the roof of the car in any of them, there is no obvious Bluetooth/Navigation antenna so I suspect it's a concert/symphony installation with an iPod connector.

 

[wja96]

Lizzie, boom!!! :lol: That's like one of those tellings off from your mother... You just take it and shut up :wink:

Well I couldnt resist, he got my goat as we were all concerned then boom, bugger all, and I'm sure if he can afford a TT at that age (I'm sure I've read somewhere that he's late teens / early twenties, apologies if I'm incorrect?) then he'd surely have a smart phone with internet to be able to drop a wee update to us after collecting it, rant over sorry

What would you have been like if the car had been RED? I dread to think.

 

[Andy Mundo]

Yeah.. Not really a big deal -these things happen and this one is pretty minor and is getting sorted .Not worth getting stressed over. :wink:

+1

However..., if you don't ask, you don't get! Ask them, what they're prepared to do to offset your trouble. BUT, don't go in like a raging bull or you'll just antagonise them and get F-All.

Gently does it.

 

[phil3012]

Yeah.. Not really a big deal -these things happen and this one is pretty minor and is getting sorted .Not worth getting stressed over. :wink:

+1

However..., if you don't ask, you don't get! Ask them, what they're prepared to do to offset your trouble. BUT, don't go in like a raging bull or you'll just antagonise them and get F-All.

Gently does it.

Its worth asking politely for a goodwill gesture for your trouble, do it through the sales person though and not the service department.

I had a nightmare with my car, all sorted now but it took 3 attempts to take delivery and spent probably half of the first six weeks of ownership off the road. Needless to say I got several goodwill gesture, but 3 hours in comparison...

 

[Nyxx]

Nice of you to finally pop back after asking for our advice last time then sodding off with no update after we'd all tried to help, oops sorry should I say after NOT VISITING FOR A WHILE :lol: :lol:

Perfect sum up.

 

[hooting_owl]

jeez - i wouldn't want you as a customer.

incorrect cable fitted - no sound from one speaker from ipod. not exactly life-threatening is it?

you risk being seen as totally unreasonable and the dealership will stop being helpful.

and why rag the courtesy car? do you think the dealership will give a toss? hey, they may even return the favour when they drive your car into the workshop. how would that feel?

i suppose you have never, ever made a mistake in your life. and you seem determined not to enjoy your new car.

life really is too short to get wound up by something life this. you have a lovely car and you should enjoy it.

 

[Demessiah]

and why rag the courtesy car? d

Isnt that what courtesy cars are for? [smiley=devil.gif] [smiley=devil.gif] [smiley=devil.gif]