The purpose of removing the VC unit is to ascertain whether or not it's a production, demonstration or refurbished unit? This may be why you are having problems? With H42 SW0325 those versions you are pretty much up_to_date, but unless you remove your VC unit, you will not be able to tell which version of those three I stated above you have? It's not that difficult a job, just follow this vid;
TT VC Unit Removal
THEN;
1. Once removed take & post some pics of the labels on the back of your VC.
2. Do you have the basic Audi SAT-NAV?
3. Start your car and press the menu button and TAKE SOME PICS's!
4. Have you used the MIB tool?
5. Can you access the green menu's shown by Bob?
6. Look in the Knowledge base thread, there's a ton of info in there!
7. TAKE AND POST SOME PIC'S!!!